Privacy Policy

Introduction

KollegeApps ("KollegeApps", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and process identifiable information about you ("Personal Data") when you use our website and related services (the "Services"). Unless stated otherwise, KollegeApps acts as the controller of your Personal Data. This Policy also describes your privacy rights.

Third-party links and platforms

Our Services may contain links to websites, applications, or services maintained by third parties (for example payment processors or authentication providers). Their privacy practices are governed by their own policies. We encourage you to review those policies.

Information you provide

We may collect Personal Data you submit directly, including:

• Account details such as email address and authentication information
• Profile and application materials you upload (for example essays, activities, honors, outcomes, and related documents)
• Profile photos or images you choose to upload
• Payment-related information needed to buy credits (processed by our payment provider; we do not store full card numbers)
• Messages you send us for support, feedback, or other contact

Information collected automatically

When you use the Services, we may automatically collect technical and usage data such as device and browser type, IP address, approximate location derived from IP, pages viewed, referring URLs, and timestamps. We may also use cookies or similar technologies as described below.

Information from service providers

We may receive information from providers that help us operate the Services, such as authentication, hosting, analytics, email delivery, PDF or document processing, and payment processing.

We use Personal Data to:

• Create and manage accounts, and authenticate users
• Provide browsing, unlocking, uploading, and credit-purchase features
• Review, moderate, and publish approved admission profiles
• Process payments and maintain credit balances and unlock history
• Communicate about your account, purchases, uploads, and Service updates
• Improve reliability, security, and user experience
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our Terms

Where we use automated tools (including AI-assisted document parsing) to help process uploaded materials, those tools support our review and product workflows. You remain responsible for the accuracy of information you submit.

We use cookies and similar technologies that are necessary to run the Services (for example session and authentication cookies) and, where used, to understand how the site is used so we can improve it. You can control cookies through your browser settings. Blocking certain cookies may limit login or other features.

We may share Personal Data with:

• Service providers who help us host, authenticate, process payments, parse documents, send email, or analyze usage, under obligations to protect your information
• Other users, to the extent you contribute a profile that is approved for publication—published profiles are intended to be viewed by users of the Services according to our access model (preview vs. unlock)
• Professional advisers such as lawyers or accountants when reasonably needed
• Authorities when required by law or to protect rights, safety, or security
• Parties to a business transaction, if we are involved in a merger, acquisition, or asset sale, subject to appropriate protections

We may share aggregated or de-identified information that does not reasonably identify you.

Your rights

Depending on where you live, you may have rights to:

• Request access to a copy of your Personal Data
• Request correction, deletion, or restriction of processing
• Object to certain processing, including marketing where applicable
• Learn more about how we process your Personal Data

These rights may be limited in some cases (for example where we must retain records for legal or security reasons, or where fulfilling a request would reveal another person's data).

Exercising your rights

To make a request, email team@kollegeapps.com. We may need to verify your identity before responding. We aim to respond within a reasonable time consistent with applicable law.

We use reasonable technical and organizational measures to help protect Personal Data against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for signing out on shared devices.

We retain Personal Data for as long as needed to provide the Services, operate our business, and meet legal, accounting, or reporting requirements. When we no longer need Personal Data, we delete or de-identify it where reasonably practicable. Some information related to published profiles, purchases, or unlocks may be retained longer where necessary for platform integrity or legal compliance.

The Services are not directed to children under 13, and we do not knowingly collect Personal Data from children under 13. If you believe a child under 13 has provided us Personal Data, contact us and we will take appropriate steps to delete it.

We may process and store Personal Data in countries other than where you live, including where our service providers operate. Those locations may have different data-protection laws. Where required, we take steps designed to ensure an appropriate level of protection for transferred Personal Data.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above and post the updated Policy on this page. Material changes may also be communicated through the Services or by email where appropriate. Continued use of the Services after an update means you acknowledge the revised Policy.

Questions about this Privacy Policy or your Personal Data can be sent to team@kollegeapps.com. For related rules about using KollegeApps, see our Terms & Conditions.